The staff was excellent and amazingly friendly, as for 4-stars hotel. The room was beautiful, cozy with feather pillows.

i thoroughly enjoyed the hotel, its decent size room and helpful staff. the location was fantastic and amazing, not far from beautiful ocean and the sun shining on the islands, the french quarter of hanoi and senna cruise ship which was near new, stayed here during my trip. dined at rock house pizza, it was just a short walk away from the venue. i would recomand the place.

The staff here were really friendly and helpful, and the room had a balcony.

We were there for 2 days, everything was good, truly enjoyed its incredible location near which is like around 4 hrs from Hanoi and the port. The staff was helpful and very attentive and provided excellent service...

My room at this hotel was beautiful and huge with a balcony.

Excellent experience on Swan Boutique Cruises. Our tour guide, Daisy, was fantastic and made the trip enjoyable. The deluxe double room was spacious and comfortable. The food on board was delicious, especially if you enjoy seafood. Highly recommended. I would recommend this cruise for a memorable experience.

The standard room was clean and cosy with a balcony, so that guests had essentials.

Clean and huge rooms with a balcony and the location is fantastic. A wide range of facilities such as: a safe, a dining area, and a seating area.

The place is conveniently located near Bai Tu Long Bay and Ha Long Bay, making it easy to explore the beautiful surroundings.

The location was great and stunning, you can visit Cong Vien Hoa ha Long by walking. The hotel was set in a beautiful area.

Almost perfect.

The hotel's stunning scenery and exciting kayaking activities make for an unforgettable experience. The food is delicious and plentiful, and the cabins are surprisingly comfortable. a great trip with a personable tour guide.

The room was a good size and had air conditioning, which was a plus. It also had a nice balcony 🌅. the service here was top-notch. the hotel's location was beautiful, right near the harbor.

Cozy queen-size bed in the deluxe room, along with a safe, dining area, and a seating spot. You can soak in stunning mountain views 🏞️.

The staff at Swan Cruises Halong were incredibly helpful and energetic. They really went above and beyond to ensure our trip was enjoyable.

We absolutely loved our stay at this place! The service was top class and the staff provided us with great entertainment throughout our entire stay. The housekeeping was impeccable, keeping everything neat and tidy, and the airport shuttle made our trip a lot easier. We also enjoyed the tours and activities available, as well as the lovely room amenities. The staff were friendly and accommodating, making our trip even more enjoyable than we could have imagined.